1 Definitions and Applicability
Below are the definitions of certain specific terms used in these terms and conditions. Follow these definitions for a better understanding of this document.
- "tk9971" or "Platform" — The tk9971.cam website and all services, games, promotions, and activities under it.
- "User" or "Member" — Any person who holds a registered account on the tk9971 platform or uses its services.
- "Account" — The personal profile created through registration on tk9971.
- "Wallet" — The internal balance within an account used for betting and gaming.
- "Bonus" — Any promotional credit, free bet, or additional benefit provided by tk9971.
- "Wager" or "Bet" — Money placed from the wallet balance on any game or event.
These terms and conditions apply to users in Bangladesh. By accessing any service of tk9971, you are legally bound by this agreement.
2 Account Registration
The following conditions must be met to open a valid account on tk9971:
- You must be at least 21 years of age.
- You must provide accurate, complete, and up-to-date information.
- Each person may open only one account. Opening multiple accounts is strictly prohibited.
- The name, address, and mobile number used when creating an account must be real and your own.
- An account may not be opened in the name of a third party.
Account Responsibility
It is your sole responsibility to keep your account password and login details completely confidential. tk9971 will never ask for your password. If you suspect that a third party has accessed your account, contact our 24/7 live chat support immediately.
3 Age Verification and Identity
tk9971 believes in responsible gaming. We ensure that only individuals aged 21 or above can use our platform.
At any time, tk9971 may request any one of the following documents to verify your identity:
- National Identity Card (NID)
- Passport
- Driving License
- Birth Registration Certificate (where applicable)
Until identity verification is complete, tk9971 reserves the right to restrict withdrawals, bonuses, or other services. If an account is opened with false information, it will be closed immediately and all balances may be forfeited.
4 Deposits and Withdrawals
| Item | Description |
|---|---|
| Minimum Deposit | ৳300 (per method) |
| Minimum Withdrawal | ৳500 |
| Withdrawal Time | Usually within 1 hour |
| Payment Methods | bKash, Nagad, Rocket, Bank Transfer |
Deposit Rules
- Deposits may only be made using a payment account registered in your own name.
- Deposits from third-party accounts are not accepted and such transactions will be cancelled.
- tk9971 reserves the right to charge payment processing fees, however no fees currently apply.
Withdrawal Rules
- Your identity verification must be completed before making a withdrawal.
- To withdraw funds earned from bonuses, the specified wagering requirements must be met.
- Withdrawals will be processed through the same method used for the deposit, as a priority.
- tk9971 reserves the right to hold withdrawals in cases of fraud or unusual activity.
5 Bonuses and Promotions
tk9971 offers various types of bonuses and promotional offers to its members. Each bonus offer has specific terms and conditions that will be communicated at the time of the offer.
Welcome Bonus
New members will receive a 200% bonus on their first deposit up to a maximum of ৳20,000. The wagering requirement for this bonus is 15x. For example: depositing ৳1,000 gives a ৳2,000 bonus, making the total balance ৳3,000.
General Bonus Rules
- Each bonus offer applies once per member, per household, per device, and per IP address.
- If an attempt is made to claim a bonus on multiple accounts, all accounts will be closed.
- tk9971 reserves the right to modify or cancel any bonus offer at any time.
- tk9971 may impose restrictions on certain games or categories for bets placed using bonus funds.
6 Betting and Gaming Policy
The following general rules must be followed when betting and gaming on tk9971:
- Once a bet is finalised, it cannot be changed.
- tk9971 reserves the right to make corrections in cases where odds or results are displayed incorrectly due to a technical error.
- For issues arising from game software errors or disconnections, tk9971 will attempt to provide a reasonable resolution, though compensation may not be guaranteed in all cases.
- Event-specific rules apply for cricket, football, and other sports betting, which will be detailed on the betting page.
- If a match or event is cancelled, the funds for the related bet will generally be returned to the wallet.
Live Casino and Slots
The terms and conditions of third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, Ezugi) may also apply to live casino and slot games. Please read the game-specific rules before starting a game.
7 VIP Program
tk9971's VIP program has five tiers. Each tier comes with a weekly cashback benefit:
- Bronze: Up to 0.3% weekly cashback.
- Silver: Up to 0.6% weekly cashback.
- Gold: Up to 0.9% weekly cashback.
- Platinum: Up to 1.2% weekly cashback.
- Diamond: Up to 1.5% weekly cashback.
VIP tier upgrades are at tk9971's discretion and depend on the member's activity, loyalty, and engagement with the platform. If misuse of VIP benefits is detected, tk9971 reserves the right to change or cancel the VIP tier. VIP cashback is credited directly to the wallet and is treated as a regular balance.
8 Prohibited Activities
Any of the following activities are strictly prohibited on the tk9971 platform and if detected, the account will be closed immediately:
- Creating or operating multiple accounts.
- Opening or operating an account using another person's identity.
- Any form of fraud, bonus abuse, or attempting to exploit the system.
- Using third-party software or bots to place bets automatically.
- Using the platform for money laundering or illegal financial activities.
- Placing bets in illegal collusion with other members (Collusion/Match fixing).
- Attempting to hack or bypass the platform's security systems.
- Harassing or threatening tk9971 staff.
9 Account Suspension and Termination
tk9971 reserves the right to suspend or terminate any account without prior notice in the following circumstances:
- Any violation of these terms and conditions.
- Providing false or incomplete information.
- Illegal or suspicious financial activity.
- Refusing to complete identity verification.
- Accessing from a restricted region.
A member may also request to close their account at any time. In that case, any outstanding valid balance will be returned in accordance with the defined process.
10 Limitation of Liability
tk9971 always strives to provide reliable and uninterrupted service. However, our liability is limited in certain circumstances:
- tk9971 is not liable for any loss caused by technical errors, server outages, or internet connection issues.
- For issues caused by a third-party game provider's error, the relevant provider is responsible.
- tk9971 is not liable for any loss resulting from the user's own negligence or a password breach.
- tk9971 will not be liable if services are stopped or restricted due to legal obligations.
- tk9971's maximum liability in any case shall not exceed the amount of the transaction in question.
11 Privacy and Security
tk9971 uses SSL encryption and advanced security technology to keep your personal information safe. Your information will never be sold to third parties.
To learn more about how we collect, store, and use your information, please read our Privacy Policy.
tk9971 follows Anti-Money Laundering (AML) policies to ensure the security of financial transactions. We reserve the right to suspend transactions and conduct additional verification if any suspicious activity is detected.
12 Responsible Gaming
tk9971 believes that gambling is a form of entertainment — it should not be seen as a source of income. We encourage our members to play responsibly.
- You can set deposit limits, betting limits, or self-exclusion yourself.
- If you feel the need, you can request to temporarily close your account for a specific period at any time.
- If you have a gambling problem, seeking professional help is recommended.
For more information on responsible gaming, please visit our Responsible Gaming page.
13 Changes to Terms
tk9971 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified as early as possible in case of significant changes.
Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. Therefore, you are advised to visit this page regularly. The date of each change will be noted at the top of the page.
14 Contact & Complaints
If you have any questions about these terms and conditions or wish to file a complaint, please contact us:
- Live Chat: Talk to us directly in Bengali on the site, 24/7.
- Email: [email protected]
We take all complaints seriously and strive to resolve them as quickly as possible. Once a complaint is submitted, we will investigate and ensure a fair resolution.